We ship from New York to customers across the United States and internationally. Most US orders ship same day or next business day.
Free US Shipping
On orders over $100
Same-Day Shipping
Order by 1:00 PM EST
All Orders Ship
Within one business day
US Shipping
Orders placed before 1:00 PM EST on a business day are generally shipped the same day. All orders ship within one business day. Orders placed after 1:00 PM EST on Friday will ship the following Monday.
Expedited shipping options are available via UPS or USPS. We prioritize expedited orders to make sure they get out the door as quickly as possible.
Free standard shipping applies to all US orders over $100.
Hazardous Materials Shipping
Some products in our catalog — including certain chemicals, solvents, and reagents — are classified as hazardous materials and require special shipping procedures. Products that require hazmat shipping are identified on the product page. An additional hazardous materials shipping surcharge may apply to these items at checkout.
Hazmat shipping restrictions may affect available carriers and delivery timelines. If you have questions about whether a product requires hazmat shipping, contact us before placing your order.
International Shipping
We ship internationally to most countries worldwide via FedEx, USPS, and their international delivery partners. UPS is available upon request. International customers are responsible for any applicable duties, import taxes, customs fees, and brokerage charges, which are not included in the order total.
Because international shipments involve customs clearance, delivery timelines cannot always be guaranteed for international orders.
For full details on international parcel, pallet, and container shipments, visit our international shipping page.
Local Delivery
We offer local delivery to schools, labs, and businesses in the greater Rochester, NY area. Orders placed by noon are eligible for same-day delivery. For full details, minimum order requirements, and delivery area, visit our local delivery page.
Build-to-Order Items
Some products in our catalog are manufactured on demand and have a longer lead time than items we stock in our warehouse. Build-to-order products are clearly labeled on the product page and typically ship within 60 to 90 days. For full details on how build-to-order works, visit our build-to-order page.
Common Questions
What Carriers Do You Use?
We ship via UPS and USPS for domestic orders. Expedited options are available through both carriers. International orders ship via FedEx, USPS, or UPS depending on destination and order size.
When Will My Order Ship?
Orders placed before 1:00 PM EST on a business day generally ship the same day. All orders ship within one business day. Orders placed after 1:00 PM EST on Friday ship the following Monday.
Do You Offer Free Shipping?
Yes. Free standard shipping is available on all US orders over $100.
Do You Ship to APO/FPO Addresses?
Contact us with your shipping details and we'll confirm whether we can ship to your address and which carrier options are available.
Will I Receive Tracking Information?
Yes. You'll receive a shipping confirmation email with tracking information once your order ships.
What If My Order Arrives Damaged?
Contact us as soon as possible if your order arrives damaged. We'll work with you to resolve the issue — whether that means a replacement or a refund.
Questions About Shipping?
Call us at (585) 360-2295 or email service@thelabstockroom.com. Monday – Friday, 8:00 AM – 4:00 PM EST.